COLLECTION OF PERSONAL INFORMATION
Motoman collects the following personal information when you place an order with us:
- email address
- phone numbers
- home and shipping addresses
Credit card numbers are not stored in our systems in accordance with the highest of PCI-DSS standards. When purchasing from Motoman your financial details are passed through to a secure server using the latest 256-bit SSL (secure sockets layer) encryption technology. Because credit card information has been encrypted, it is completely invisible, including to our customer service team.
USE OF PERSONAL INFORMATION
The information is used so that we can process and fulfil your order and to let you know the status of your order.
When you place an order on the Motoman website or register to our subscriber database, we will use your personal information to send you marketing and/or promotional materials from time to time. You can unsubscribe from marketing information at any time by using the unsubscribe function within the electronic marketing material.
DISCLOSURE OF PERSONAL INFORMATION
Motoman will not disclose any information about any individual without the individual's consent, except to comply with applicable law or valid legal process.
We do not sell or otherwise pass your details to third parties for marketing purposes and marketing communications you subscribe to will only be sent by Motoman.
- Your computer's IP address and browser type
- Webpage you were visiting before you came to our site
- The pages you visit on Motoman’s website
- The time spent on those pages, items and information searched for on our site, access times and dates, and other statistics.
This information is collected for analysis and evaluation in order to help us improve our site and the services and products we provide. This data will not be used in association with any other personal information. Most browsers are automatically set to accept cookies but usually you can alter the settings of your browser to prevent automatic acceptance. If you choose not to receive cookies, you may still use most of the features of our website, including the ability to purchase items.
COMPLAINTS ABOUT PRIVACY BREACHES
If you are not satisfied with the way in which we handle your enquiry or complaint, please let us know by contacting us. We will try to address your concerns as soon as reasonably possible